Compliance Policy

These requirements are enforced before any shift can be worked. There are no exceptions.

• A valid SIA licence for the role, verified against the SIA register before the first shift and re-checked periodically.
• Documentary evidence of right to work in the United Kingdom, verified before the first shift.
• Verified identity (government-issued photo ID) and current address.
• Attendance and conduct held to the reliability threshold — a reliability score at or above 70/100 to remain in the active pool.
• Zero-tolerance policy on attending a shift under the influence of alcohol or drugs.

These are enforced before a shift can be posted.

• Verified UK business identity (Companies House registration, or sole trader details where applicable).
• Public liability insurance evidence uploaded and current.
• Employers' liability insurance where the Company has its own staff.
• Signed acceptance of the Company Terms and Compliance Policy.

Licences are re-checked against the SIA register. Right-to-work documents are re-checked before expiry. Incident reports, no-shows and dispute outcomes are reviewed by the compliance team; accounts falling below the standards above are suspended pending review or permanently removed.